Contact

Reports and breaches, questions about an account or its data, questions about the Terms

support@tyyni.ink

How reports are handled

What you send through the reporting feature in the app is reviewed within 24 hours. Where necessary we hide the content, issue a warning, or suspend or delete the account (Terms of Service, Article 6). We do not disclose the specifics of any measure to third parties, including the person who made the report.

Blocking someone can be done at any time from the “…” menu in the app. The person blocked is not told.

Accounts and data

You can delete your account in the app, from “Settings” at the top right of “Yours”, then “Delete your account”. What you have written can be exported from the same Settings, under “Export what you have written”.

A paid plan keeps running even after you delete your account. Cancelling it first stops the charges. You can cancel in the “Settings” app on your iPhone or iPad, by tapping your name at the top, then “Subscriptions”. While a plan is active, “Manage subscription” on the “Delete your account” screen in the app opens the same place.

Write to us if a step is unclear, or if it does not work.

Please note

tyyni does not provide mental, psychological or medical support. If your situation is urgent, please use a public helpline or emergency number rather than this address.